COMPLAINTS
COMPLAINTS
Brusletto has been producing knives in Norway since 1896, using the finest materials. Our idea is that a knife is a companion on a trip or in the kitchen, a good tool that should help you solve small and large tasks. If you have been unlucky and something has happened to your product, we are proud to offer good warranty arrangements.
For products labeled "Made in Norway," we offer a lifetime warranty, provided normal use, while for other products, the standard two-year warranty applies.
If you wish to make a complaint about a product purchased from one of our dealers, you must contact the store where you bought the item. If the store no longer exists, you can contact us in the same way as if you had purchased the product from our online store. Products purchased via our online store are reported as described below.
Here you report your complaint:
All complaints must be reported via our complaints portal, and you will be easily guided through the form. Required fields are marked with an (*) and must be filled in before you can submit the form. You can find the link to the portal here: